Project Brief: UX/UI Design for BCHP Physician Encounter Mobile Application

Project Overview

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Boston Children’s Health Physicians (BCHP) has commissioned the development of a mobile application that seamlessly integrates with the NextGen Electronic Health Records (EHR) system. The goal of this application is to provide physicians with real-time access to patient encounter details via a secure, intuitive, and HIPAA-compliant mobile interface.

The application will enable physicians to quickly view patient records, appointment histories, and key clinical data on their mobile devices, reducing administrative burden and improving efficiency in patient care delivery.

Problem Statement

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Currently, BCHP physicians must log into the NextGen EHR system through a desktop portal to review encounter notes and patient histories, making accessibility cumbersome. This results in:

• Delayed decision-making due to limited real-time access.

• Inconvenience for physicians needing to reference patient data on the go.

• Administrative inefficiencies in workflows, especially for doctors with high patient loads.

 

Solution

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The proposed NextGen EHR Mobile Companion App will act as a secure bridge between NextGen EHR and mobile devices, offering physicians a streamlined interface to:

• View real-time and past patient encounters.

• Search and filter patient records by name, date, or condition.

• Receive automated alerts for follow-ups and critical patient status updates.

• Seamlessly access clinical summaries, lab results, and treatment plans.

• Enhance usability with an intuitive UI/UX design tailored for fast navigation.

 

Key Features & Functionalities

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1. Secure Login & Authentication

Multi-Factor Authentication (MFA) for HIPAA compliance.

Biometric Login (Face ID & Fingerprint) for fast access.

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2. Dashboard & Overview

 Quick summary of today’s appointments, urgent alerts, and recent patient visits.

 Easy-to-read encounter cards for past and upcoming patient visits.

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3. Patient Search & Filter System.

 Physicians can search by patient name, DOB, condition, or visit date.

Apply filters such as urgent cases, follow-up required, or recent encounters.

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4. Encounter Details Page

Displays patient name, visit reason, treatment plan, and doctor’s notes.

View clinical notes, lab results, and medication history.

Attach additional notes or flag encounters for review.

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5. Notifications & Alerts

 Real-time alerts for lab results, medication updates, and scheduled follow-ups.

 Reminders for incomplete documentation or pending approvals.

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6. Integration with NextGen EHR

Automatic sync with NextGen EHR to pull and push encounter data.

 Maintain data integrity and ensure real-time updates between platforms.

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7. Mobile-Optimized UI/UX

 Simple, touch-friendly design for quick navigation.

Minimalist interface with high contrast for easy readability.

Dark mode support for low-light environments.

 

Target Users & Personas

Primary Users:

Physicians & Specialists who need quick access to patient encounters and historical data.
Secondary Users:

Nurses & Support Staff who assist in managing physician schedules and notes.
User Flow & Prototype Flowchart
I will now generate a prototype flowchart showing how users will navigate the mobile application, including key screens and interactions.